Security

Your project record, protected.

HELIX has run mission-critical construction projects for more than a decade. Here is how we keep your data secure, available, and under your control.

01 / Controls

Built to protect the project record.

Data is encrypted in transit with TLS and at rest in our cloud infrastructure. Files, photos, and database records are all covered.

Every feature carries its own permission set. Owners, designers, builders, and craft workers each see exactly what their role requires.

Visual badging and physical access control record who is on site and when, and manage restricted spaces.

HELIX runs on enterprise cloud infrastructure with redundant availability zones, network isolation, and continuous monitoring.

Project data is backed up continuously with point-in-time recovery, and tested restore procedures.

Every record keeps a full history of who changed what and when, so the project record stands up years after turnover.

Strong password policy, session controls, and single sign-on options for enterprise accounts.

Data cached on devices for offline work is protected by the device passcode and can be revoked when a user is removed.

02 / Practices

Our hosting providers maintain SOC 2 and ISO 27001 certifications. Documentation is available to customers under NDA.

Dependencies and infrastructure are scanned continuously and patched on a defined schedule. Critical issues are addressed immediately.

Production access is limited to named engineers, protected by multi-factor authentication, and logged.

Found something? Report it to security@helixteam.com. We acknowledge reports within two business days.